Legal Notice and Conditions of Use

Welcome to the elrow Family website. The following are the rules and conditions that govern the use of this website (hereinafter, the Website ). By using or visiting the Website, you expressly agree to be bound by these rules and conditions (hereinafter, the Terms of Use ) and agree to comply with them and all laws and regulations governing the Website.

elrow, SL , a sole proprietorship company, with registered office at Gran Vía de Don Diego López de Haro 1, Planta 8 48001 Bilbao, Spain, with Tax Identification Number (NIF) B-22.429.971 and duly registered in the Mercantile Registry of Fraga (hereinafter, elrow ) reserves the right to modify the Terms of Use at any time, with immediate effect upon publication on the Website. We invite you to consult this page of the Website periodically. If you breach these Terms of Use, elrow Family may terminate your use of the Website, prevent you from using it in the future, cancel your ticket order, and/or initiate any legal proceedings it deems appropriate.

PERMITTED USE

You agree that you are only authorized to visit, view, and retain a copy of the pages of this Website for your own personal use, and that you will not, under any circumstances, duplicate, download, publish, modify, or otherwise distribute the material contained on this Website for any purpose other than to consult information for personal use, or to purchase tickets or promotional items for personal use (and under no circumstances for resale or other commercial use). The content and software on this Website are the property of elrow Family and/or its suppliers and are protected by Spanish and international intellectual property laws.

LEGAL NOTICES

elrow Family does not guarantee that the Website will be error-free, that it will operate uninterruptedly, or that specific results will be obtained from it. The Website and its content are presented "as is." elrow Family cannot guarantee that files you download from the Website are free of viruses or other forms of computer or electronic contamination. elrow Family is not liable for any direct or indirect damages, regardless of their nature, arising from the use of this Website.

elrow Family shall not be liable, under any circumstances, for the actions, omissions, or conduct of any third party (including other users of the Website, advertisers, and/or sponsors on the Website). Notwithstanding the foregoing, you may report any improper conduct by third parties in connection with the Website or the services and products contained therein by using our customer service line at info@elrowfamily.com. We will investigate the report and, if we deem it necessary, take appropriate action.

BRANDS

Both the elrow Family trade name and all other logos, brands, and distinctive signs related to elrow included on this website are registered trademarks for which elrow Family holds an exclusive license.

Under no circumstances may you use the trademarks owned by elrow Family included on this website, nor copy or reproduce them for any purpose.

OWNERSHIP OF MATERIALS

All content and materials displayed on the different pages and sections of the Website and in particular, designs, texts, graphics, images, shapes, logos, icons, buttons, software, trade names, trademarks, industrial drawings, indexes and other formal expressions, or any signs susceptible to industrial and commercial use (hereinafter, the Contents ) are subject to the intellectual and industrial property rights of elrow Family or third parties who own them and who have duly authorized their inclusion on the Website.

Any form of reproduction, copying, editing, distribution, public communication, transformation, making available, and, in general, any other exploitation of the Website and/or its Content is prohibited without the express prior consent of elrow Family. elrow Family does not grant you any rights, express or implied, to any of the Content.

The Content, opinions, indexes, and other formal expressions that form part of the Website, as well as the software necessary for its operation and display, also constitute a work within the meaning of copyright law and are therefore protected by applicable international conventions and national intellectual property laws. Copyright infringement may result in both civil and criminal penalties.

Any act by which a user of the Website exploits or uses the Content for commercial purposes, whether directly or indirectly, in whole or in part, is prohibited.

Specifically, and without limitation, any acts of reproduction, distribution, exhibition, transmission, retransmission, broadcasting in any form, storage on physical or logical media, digitalization or making available from databases other than those belonging to or authorized by elrow Family, as well as their translation, adaptation, arrangement or any other transformation of said Content, opinions, images, forms, indexes and other formal expressions that are made available to users through the Web, are prohibited, insofar as such acts are subject to the applicable legislation on intellectual or industrial property or image protection.

elrow Family is free to limit access to the Web pages, and to the products and/or services offered therein, as well as the publication of opinions, observations, images or comments that users may send via email.

To this end, elrow Family may establish, if it deems appropriate, without prejudice to the sole and exclusive responsibility of users, the necessary filters to prevent the dissemination of content or opinions through the Website that are considered racist, xenophobic, discriminatory, pornographic, defamatory, or that in any way promote violence or the dissemination of clearly illicit or harmful content.

Users who submit suggestions, observations, opinions, or comments through the Website, the Social Networks managed by elrow Family, or the email address that elrow Family makes available to users of the Website authorize elrow Family (unless expressly indicated otherwise) to reproduce, distribute, display, transmit, retransmit, broadcast in any format, store on physical or logical media, digitize, make available from databases belonging to elrow Family, translate, adapt, arrange, or otherwise transform such suggestions, observations, opinions, or comments for the entire duration of copyright protection provided for by law. Furthermore, it is understood that this authorization is granted free of charge, and that by the mere fact of sending a communication through the Website, the Social Networks managed by elrow Family, or the email address that elrow Family makes available to users, users decline any claim to remuneration from elrow Family.

In accordance with the provisions of the preceding paragraph, elrow Family is also authorized to modify or alter such observations, opinions or comments in order to adapt them to the editorial format requirements of the Website, without this being construed as implying any infringement of any of the moral rights or copyright that users may have over them.

Any technical, logical or technological resources by virtue of which a third party may benefit, directly or indirectly, with or without profit, from each and every one of the contents, forms, indexes and other formal expressions that form part of the Web (and its Content), or from the effort carried out by elrow Family for its operation, are prohibited.

elrow Family will not assume any liability for the consequences arising from the aforementioned conduct and actions, nor will it assume any responsibility for the content, services, products, etc., of third parties that may be accessed directly or through banners, links, hyperlinks, framing, or similar links from the elrow Family website. This is without prejudice to elrow Family making its best efforts to prevent incidents in this regard and acting diligently to remove or disable any link that refers to or recommends any illegal activity or information or information that may harm the property or rights of third parties, from the moment it becomes aware of it.

www.elrow.com is owned and operated by elrow. No material from this website or any other site owned, operated, licensed, or controlled by elrow Family may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, non-commercial home use only, provided that you keep intact all copyright and other proprietary notices. Modification of the materials or their use for any other purpose is a violation of the copyright and other proprietary rights of elrow Family or the entities within the elrow Family Group, to which elrow Family belongs. For these purposes, the use of these materials on any other website or in any other networked computer environment is prohibited.

COPYRIGHT POLICY

We will terminate the user rights of any user who uses this Website to unlawfully transmit copyrighted material without a license, express consent, valid cause, or fair use exemption. Specifically, users who submit content to this Website, whether articles, images, stories, software, or other copyrightable material, must ensure that the content they upload does not infringe the copyright or other rights of third parties (such as, but not limited to, rights of privacy or publicity). Upon receipt of proper notification from the copyright owner or its agent, and confirmation through a court order or acknowledgment from the user that you have used this Website as a means of infringing legal action, we will terminate the infringing user's rights to use and/or access this Website. We may also, in our sole discretion, choose to terminate a user's right to use or access the Website before that time if we believe that an alleged infringement has occurred.

PROHIBITED CONTENT

As a user, you agree to use the Website, and its services and Contents in accordance with applicable law, these Terms of Use, and other terms and conditions set forth on the Website for each product or service, as they are in force at any given time, EXPRESSLY AGREEING AT ALL TIMES NOT TO :

  1. Transmit your username and password to unauthorized third parties. You must immediately notify elrow Family of any unauthorized user accessing such information.
  2. Introduce into the network data programs that could cause damage to the computer systems of elrow Family, its suppliers, or third-party users of the internal network or this Website, or content that involves the transmission of "junk mail," "chain letters," or the mass sending of unsolicited emails or "spamming."
  3. Engaging in illegal, fraudulent, and/or uncivil activities or activities that impede the proper use of the Website, the network, or its resources.
  4. Engaging in activities that violate intellectual property regulations or any other applicable legal provisions, providing pirated software or links to software, providing information to circumvent factory-installed copy-prevention devices, or providing pirated music or links to pirated music files.
  5. Reproduce, duplicate, sell or exploit for commercial purposes any Content from the Website.
  6. Disseminate content (a) of a racist, xenophobic, pornographic nature, in support of terrorism, (b) that harasses or encourages the harassment of another person and/or that violates human rights, (c) that you know is false, misleading or discloses illegal activities or abusive, threatening, obscene, defamatory or slanderous conduct, (d) that is related to any kind of exploitation or trafficking in persons, (e) that requests data from (or about) any minor under 18 years of age, or (f) that contains restricted pages or pages with exclusive access via password, or hidden pages or images (those that do not contain links to or from another accessible page).
  7. Providing information with instructions for illegal activities, such as the manufacture or acquisition of illegal weapons, the violation of a person's privacy, or the transmission or creation of computer viruses.
  8. Requesting passwords or personal identification data from other users for commercial or illegal purposes.
  9. Conducting commercial and/or sales activities without our prior written consent, such as contests, sweepstakes, bartering, advertising, and pyramid schemes.
  10. When you register for elrow Family, you will choose a password, which will be confirmed by email. You must carefully safeguard the keys and passwords provided to you as a registered user, as they are personal and confidential. You are responsible for their use by any third party to whom you have provided them.

DISCONNECTION CONDUCT

Although elrow Family cannot monitor the conduct of its users outside the Website, it is also a violation of these rules to use any information obtained from this Website to harass, harass, or harm another person, or to contact, send advertising or solicitations, or sell to any user without their prior express consent.

PROHIBITION OF COMMERCIAL USE

You may not use any page or content on this website for any commercial purpose, such as selling tickets, promotional items, or offering services of any kind.

YOU MUST IN ALL CASES OBTAIN OUR PRIOR WRITTEN CONSENT TO MAKE COMMERCIAL OFFERS OF ANY KIND (BOTH THROUGH OUR WEBSITE AND IN RELATION TO PRODUCTS AND CONTENT ON THE WEBSITE), WHETHER THROUGH ADVERTISING, SENDING APPLICATIONS, LINKS, OR ANY OTHER MODE OF COMMUNICATION.

You may not use this website for commercial purposes or link to other sites for the purpose of selling or reselling tickets, products, or services of any kind.

We will investigate and take any action (including legal action) we deem appropriate for any breach of the prohibition on commercial use, including, but not limited to, removing the unlawful communication from the Website. We reserve the right to block access to the Website or other elrow Family (or elrow Family Group) portals, networks, products, or services, or to cancel an order for tickets, products, or services, if we believe there is a relationship with any person who is known or reasonably believed to:

  • Acting unlawfully, or in breach of these Terms of Use, or in violation of the rights of elrow Family, or using automated means to process or fulfill ticket orders, or whose ticket order exceeds the stated limit.
  • Has any association with any person who we know or reasonably believe to be acting unlawfully, or in breach of these Terms of Use, or infringing the rights of elrow Family, or is using automated means to process or fulfill ticket orders, or whose ticket order exceeds the stated limit.

ACCESS AND INTERFERENCE

As a user, you agree not to use any robot or other automatic device, or manual procedure to monitor or copy our Website or its Content for any purpose without the prior express authorization of elrow Family. You also agree not to use any device, software, or tool that interferes, or attempts to interfere, with the proper functioning of the Website. You agree not to take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You agree not to copy, reproduce, alter, modify, create derivative works, or publicly display any Website Content (except for your own personal, non-commercial use) without the prior express written authorization of elrow Family.

UNAUTHORIZED USE OF THE WEBSITE

Any illegal and/or unauthorized use of the Website, including, but not limited to, the potential for unauthorized sales of tickets or other products and services, the use of framing techniques or unauthorized linking to or from the Website, or unauthorized use of any robot or other automated device on the Website, will be investigated and any legal proceedings deemed appropriate, whether civil or criminal, may be initiated.

BREACH OF CONDITIONS

As a user, YOU UNDERSTAND AND AGREE that elrow Family may, at its discretion and without prior notice, terminate your access to the Website, cancel your order for tickets or other products or services, remove any unauthorized content, and/or exercise any other action available to it, in the event that elrow Family understands that you have in any way breached current legislation, the Conditions of Use, or any other terms and conditions contained in this Website, or your actions have violated or are contrary to the rights of elrow Family, any entity of the elrow Family Group, or third parties (including other users).

In this regard, you UNDERSTAND and ACCEPT that monetary compensation may not sufficiently compensate for the damages caused and therefore CONSENT that, if necessary, appropriate precautionary and preventive measures may be adopted against potential breaches. elrow Family may disclose user data about you if required by law. elrow Family will not be obligated to issue a refund to you if your user status is terminated due to breach of these Terms of Use or any other terms and conditions contained on this Website.

LIMITATION OF LIABILITY

In the event of unforeseen circumstances or force majeure, no liability will arise for either elrow Family or any of the entities that form part of the elrow Family Group.

Furthermore, in no event shall elrow Family (or any other entity within the elrow Family Group) be liable for any indirect, consequential or incidental damages (including, but not limited to, lost profits) even if elrow Family (or any entity within the elrow Family Group) has been advised of the possibility of such damages.

APPLICABLE LEGISLATION AND JURISDICTION

The Website is owned by the elrow Family Group and is managed and controlled from its offices in Barcelona, ​​Spain. In the event of any dispute arising relating to or affecting the Website, by using the Website, you agree that the dispute will be governed and construed in accordance with common Spanish law.

The courts and tribunals of the city of Barcelona shall have jurisdiction to resolve any conflict or controversy arising from or related to these Terms of Use, or your use of or access to this Website. Private international law rules shall not apply.

COMPENSATION

You agree to indemnify elrow (and any entity of the elrow Family Group, to which elrow Family belongs, its directors, agents and other collaborators and employees, against any damage, sanction, penalty, fine, loss or liability (including reasonable fees of lawyers and advisors who have assisted in the claim), which arises or is caused by your use of the Website and its Contents.